iCommit Transplant Australia App
Overview
In Australia, 2023 data shows mortality among kidney transplant recipients is partly linked to challenges in post-transplant management and the lack of a centralised, accessible resource to guide recovery and lifestyle practices. As transplant volumes rise, strengthening post-transplant support systems has become increasingly important.
A dedicated mobile application provides a vital solution by empowering patients to maintain medication adherence, monitor key health indicators, access reliable education, and manage follow-ups seamlessly. By complementing gold-standard care, it can improve long-term outcomes and enable patients to take a more active, informed role in recovery.
Goals
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Support sustainable daily habits by simplifying routines around diet, activity, and health monitoring to reduce cognitive burden.
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Enable early risk awareness by surfacing timely feedback and alerts that help patients recognise and act on potential issues sooner.
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Empower patient confidence and autonomy by providing clear guidance, education, and progress visibility throughout recovery.
Role & Task
Project Manager
Lead product designer
Video editor
Branding and identity
Duration
6 months
Tools
Adobe XD
Adobe Aftereffect
Adobe Illustrator
Jira
Miro
Platform
Mobile
Problem statement
Patients struggle to maintain complex routines without continuous clinical support and a central portal to gather important post transplant education materials.
Post transplant care centers are unable to track patient's progress as the datas are stored differently from each healthcare providers.
Research
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Interviews with kidney transplant patients and clinicians
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Journey mapping from discharge to long-term recovery
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Review of adherence literature and behavioural models
Key Insights
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Patients feel overwhelmed post-discharge
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Medication adherence drops due to routine disruption, not intent
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Clinicians at post care centres lack visibility unless issues become severe
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Education is often static and not contextual
Onsite photographs about a mockup sharing with clinicians
Patients struggle to stay consistent with complex, high-stakes routines once they leave clinical supervision.
It is really difficult to monitor their progress during post recovery consultations.
- Clinician based in Australia
Solutions overview and core features
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Timely reminders with confirmation tracking
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Missed-dose escalation logic
A - Smart Medication Management
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Bite-sized, contextual content
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Approved and tailored content from Transplant Australia
C - Recovery Education Portal
UI Design & Design System
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Clean, minimal layout with clear visual hierarchy to highlight priority actions and reduce cognitive load
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Consistent, simple components enabling quick interactions like one-tap confirmations and easy navigation
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Diet, hydration, activity check-ins, blood pressure and key metrics for post recovery management
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Designed to minimise logging fatigue
B - Lifestyle Tracking
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Provides a clear overview of their adherence progress and key health indicators
D - Dashboard Overview
1. Registering And Onboarding
Landing page with
key features carousel
Recall page for hero features and login
Registration
Collection of important information about the patient for backend admin to triage.
Current treatment, medications and a pre-registration survey to understand patient's current state of mind and knowledge check
2. Dashboard Overview And Reminder System
Dashboard
Allowing the patient to review progress overtime with important notifications and reminders for the patient.
Sticky quick action buttons at the bottom for important functions.
Reminder system
Ability to review upcoming appointments and able to create new treatment or appointment entry.
Individual reminder stream for patients:
Treatment and Appointment
Notification
Periodic reminders based on patient's input
3. Patient Deep Dive Into Individual Results
Recording of individual key indicators based on patient's health result
Dashboard Deep Dive
Data overview between List and Graph view.
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Weight
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Blood pressue
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Creatinine
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Liver Function
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IPV - Tacrolimus
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Fluid intake
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Treatment adherence
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Lap reports
Individual stats
Patient are able to record in individual results and track progress for each of them.
4. Post Transplant Care Education Materials
Tailored content curated specifically for patients in each step of their post transplant journey
Dedicated education portal for transplant patients
Usability focus test conducted among 14 transplant patients that underwent kidney transplant operation.
Testing of iCommit app for transplant patients
Patients are assigned to do the following task duing the test
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Complete first-time setup
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Log medication and treatment reminder
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Check dashboard to review progress
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Locate education materials and check at least 3 out of 5 curated materials segments
~94%
Task Completion Rate
Core daily actions are intuitive, but lower completion on missed-dose handling indicates confusion around recovery steps, highlighting a need for clearer guidance or decision support.
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Medication reminder response: avg. 10 seconds
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Locating education materials avg. 20 seconds
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Reviewing weekly progress: avg. 20 seconds to understanding
Time to Action
<5%
Error Rate
While routine flows are clear, logging in of daily metrics can be tedious for the patient that caused some patient overlooking some entries.
Marketing and implementation materials
Pull up banners and How-to-use leaflets deployed at clinics and Nucot centers
Promotional video of iCommit Transplant app
Product Handover
The product was handed over with a complete set of UX deliverables, including final UI designs, design system guidelines, interaction specifications, and annotated user flows to support smooth implementation.
Detailed documentation of key features, edge cases, and usability considerations was provided alongside success metrics and tracking recommendations to enable ongoing performance monitoring.
A walkthrough session was conducted with stakeholders and developers to align on functionality, design intent, and future scalability, ensuring the client is well-equipped to maintain, iterate, and optimise the product post-launch.